Build trust. Influence change. One conversation at a time.

Answer six questions and get one game plan back.

How to open, the beats in order, where it turns, how to stay on track, how to close, and a first line and a last line to start from.

It gives you the structure. You find the words in the room.

But Stefano won't help with every conversation. If a formal process is already running, a grievance, a disciplinary, an investigation, it will say so and stop.